Effective Date: September 11th, 2025
Northern Cleaning Co. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or communicate with us. By using our website or services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or booking a service.
- Usage Information: Details about how you use our website, including pages visited, time spent, and other browsing data.
- Cookies and Tracking Technologies: See Section 5 for more information.
2. How We Use Your Information
We use your information to:
- Provide and manage our cleaning services
- Respond to your inquiries and communications
- Improve our website and services
- Send updates or marketing communications (only if you’ve opted in)
- Comply with legal obligations
3. Sharing Your Information
We will never sell your personal information. We may share your data with:
- Trusted third-party service providers who help us deliver our services
- Law enforcement or regulators if required by law
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or alteration.
5. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyse website traffic and usage
- Provide functionality such as forms or booking features
You can control or disable cookies in your browser settings. Please note that some features of our website may not function properly if cookies are disabled.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or incomplete data
- Request deletion of your personal information, subject to legal obligations
- Opt-out of marketing communications at any time
To exercise these rights, contact us at [Insert Contact Email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date updated.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@northerncleaningco.co.uk
Phone: 0330 043 6290
Registered Office: Oneill Brooke Limited, T2-2102 Union Tower, 22 Tower Street, Manchester, M3 4BR
Registered UK Company Number: 16341451